The Utility Billing Department is responsible for managing the billing and collection of funds for the City. They handle over 9,600 water and sewer accounts as well as around 7,000 garbage collection accounts each month. This adds up to more than 111,600 meters being read and utility bills being issued annually.
At the City office, you can pay your utility bill using credit cards such as Visa, Mastercard, and Discover.
A 10% penalty will be added to any outstanding balances not paid in full before the close of business on the 10th. You can drop off your payment at the drive-by drop box located in the parking lot at City Hall near the island across from the Police Department. There is also a smaller drop box near the entrance to the Utility Billing Office for your convenience. If you prefer, you can mail your payment to the following address:
City of Niceville
208 N Partin Drive
Niceville, Florida 32578
To avoid the penalty, any bills sent by mail must be postmarked by the 10th.
Meter deposit ordinance, implemented October 1, 2005:
'If any utility service of a customer should be discontinued due to nonpayment two times within a 12-month period, a deposit equal to two months average billing rounded up to the nearest $5.00, in addition to the deposit on file, will be required prior to resumption of service.'
To avoid having to pay this additional higher deposit to have your service restored if you are disconnected more than twice in a 12-month period, you will need to ensure that our office has received your payment by the 20th of each month.